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About Medical Risk Consulting

Medical Risk Consulting, LLC provides customized services for healthcare providers and institutions with a focus on clinical risk management, performance and process improvement and patient safety and quality programs.

The focus of MRC is to evaluate current practices, recognize opportunities for improvement and provide the evidence-based resources and training to maximize those opportunities.

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About Kelly Rinehart

Kelly Rinehart specializes in providing customized services for healthcare providers and organizations, with a focus on clinical risk management, culture training, lean healthcare coaching, disclosure of adverse event training, root cause analysis, and the evaluation and design of risk management and patient safety programs. She has consistently worked directly with physicians, nurses, administrators and other medical staff, in both the acute care and ambulatory setting, to improve patient safety and increase efficiency. Her work has consisted of comprehensive risk assessments to determine process improvement opportunities, coaching and team building, and developing and implementing safety tools into the workplace.

Kelly created and implements the Lean Transformations program to hospitals and clinics for process improvement, patient safety, efficiency, cost savings and patient and staff satisfaction. As the Quality Project Coordinator for the Oregon Association of Hospitals and Health Systems, Kelly designed and piloted the Lean Transformation Collaborative for 5 rural and critical access hospitals in Oregon. She is continuing the program with a new cohort of hospitals every year.

Kelly served as the co-director for a surgical collaborative of 15 Oregon hospitals. She was instrumental in developing patient safety tools (e.g. venous thrombolytic event assessment and prophylaxis tool) to assist hospitals with the CMS Surgical Care Improvement Project (SCIP) measures. She also led the way for hospitals to obtain communication and team training.

Kelly developed curriculum content for Quality Factor, a program dedicated to assisting physician practices improve quality and patient safety. She worked directly with physicians in their practices to teach them and their staff performance improvement techniques.

As a popular speaker for physicians and medical staff alike, Kelly has conducted Patient Safety Workshops for physicians in Oregon, Idaho and Washington discussing issues such as Patient Handoffs, Disclosure of Adverse Events and Claims Review Analysis. Her repertoire of presentations is extensive and informative.

Prior to forming her own company, Kelly worked for a major medical malpractice insurance company as a risk management intervention specialist. The position involved working one on one with physicians who had experienced particularly difficult adverse events. During this time, she developed risk management and peer review programs for medical practices.

In her spare time, Kelly is an avid equestrian, having competed successfully in show jumping and dressage. She also enjoys canine obedience training.

Affiliations:

  • American Society of Health Care Risk Managers (ASHRM)
  • Medical Group Managers Association (MGMA)
  • Oregon Association of Hospitals and Healthcare Services (OAHHS)
  • National Association of Legal Nurse Consultants (NALNC)
  • Association of Operating Room Nurses (AORN)
  • Oregon Society of Healthcare Risk Managers (OSHRM)
  • National Rural Hospital Lean Transformation Collaborative

Education and Training:

  • Bachelor of Science in Nursing, Regents College in Albany, N.Y.
  • Bachelor of Science in Biology/Zoology, Humboldt State University in Arcata, CA
  • Institute of Medical Law-Credentials in Healthcare Risk Management
  • Nationally Certified Operating Room Nurse (CNOR)
  • Registered Nurse First Assistant (RNFA)
  • Certified Professional in Healthcare Risk Management (CPHRM)
  • Legal Nurse Consultant (LNC)
  • Education in human factors, communication and teamwork, simulation and its application to healthcare and patient safety
  • Team STEPPS master trainer
  • Lean Healthcare Certificate from Belmont University

Contact Kelly Rinehart    •    Phone: 503-487-6113    • [email protected]

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