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About Medical Risk Consulting

Medical Risk Consulting, LLC provides customized services for healthcare providers and institutions with a focus on clinical risk management, performance and process improvement and patient safety and quality programs.

The focus of MRC is to evaluate current practices, recognize opportunities for improvement and provide the evidence-based resources and training to maximize those opportunities.

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Consulting Services

Clinical Risk Assessment Kelly integrates her expertise in quality, performance and process improvement, patient safety and risk to provide customized services for each client, whether it's a hospital, ambulatory care, or a medical clinic. Although Kelly is experienced in all clinical areas her particular area of expertise is surgical services. The links below will take you to more information about specific core study areas offered by Kelly.

Clinical Risk Assessment Lean Training and Coaching Team Stepps Training

Clinical Risk Assessment

High risk areas are identified by a comprehensive clinical evaluation of processes and patient safety practices with a goal of improved outcome measures and risk reduction.

    Risk assessments include:
  • Review of current processes, outcomes, and risk
  • Observation of work
  • Review of incident reports, sentinel events, and claims data
  • Review of quality improvement initiatives and associated metrics
  • Written report with concrete recommendations for implementation and suggested resources for further assistance
  • Follow-up assessment after implementations for feedback and further recommendations (optional)

Prior to our work with Kelly, it was difficult to keep up with and mentally process all of the various national safety goals and regulations.   Because of our work with Kelly and MedRisk Consulting we were able to get a clear picture of the most meaningful and important goals and regulations and how they impacted our business.   This fundamentally altered our implementation methodology as health care safety consultants.   Kelly saved us from useless and expensive activity and guided us on a targeted approach that made our partner hospitals safer and more efficient.   This approach increased our effectiveness, our growth, and profitability.   If you are thinking about using Kelly on any matter related to risk management or risk assessments of your organization, hire her immediately.   You won't be disappointed.   You'll have one the nation's foremost experts on your team and be able to make immediate and impactful changes in your safety and quality.

– Capt. Steve Harden, President and CEO
LifeWings Partners, LLC

Lean Training and Coaching

Lean Transformations is a comprehensive curriculum of simple Lean methods that physicians and staff can immediately put into use to significantly reduce waste, improve efficiency and increase the financial bottom line.

Participants will learn:

  • The philosophy of Lean and how it works in healthcare
  • How to collect data and measure Lean work
  • How to identify wasteful processes through observation
  • How to conduct Lean meetings
  • How to use visual controls
  • The concept of flow and the factors that inhibit flow
  • How to problem solve using A3 methods
  • How to build standard work into every day tasks
  • How to present Lean work to leadership
  • How to coach Lean methods to their peers
  • How to manage and thrive in change

Prior to working with Kelly I was frustrated with the details of the LEAN tools, she helped me realize there are many ways to use the tools.   This allowed me to focus on the process change, rather than the tool.

Kelly helped me realize my frustrations were common and encouraged me to contact peers that have tackled the same issues.   I would encourage others to work with Kelly.   She motivates you, keeps you going, and keeps you on track.

– Renee Brooks, Performance Improvement Director
Curry Hospital, Gold Beach, OR

Team Stepps Training

TeamSTEPPS is a teamwork system designed for health care professionals that is:

  • A powerful solution to improving patient safety within your organization.
  • An evidence-based teamwork system to improve communication and teamwork skills among health care professionals.
  • A source for ready-to-use materials and a training curriculum to successfully integrate teamwork principles into all areas of your health care system.
  • Scientifically rooted in more than 20 years of research and lessons from the application of teamwork principles.
  • Developed by Department of Defense's Patient Safety Program in collaboration with the Agency for Healthcare Research and Quality.

TeamSTEPPS provides higher quality, safer patient care by:

  • Producing highly effective medical teams that optimize the use of information, people, and resources to achieve the best clinical outcomes for patients.
  • Increasing team awareness and clarifying team roles and responsibilities.
  • Resolving conflicts and improving information sharing.
  • Eliminating barriers to quality and safety.

TeamSTEPPS has a three-phased process aimed at creating and sustaining a culture of safety with:

  • A pretraining assessment for site readiness.
  • Training for onsite trainers and health care staff.
  • Implementation and sustainment.

Contact Kelly Rinehart    •    Phone: 503-487-6113    • [email protected]

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